FAQ – Bank Account Management

1. How can I add a new bank account?

Go to Settings > Bank Accounts and click “Add new bank” in the top-right corner. Fill in all required fields and click “Add Item”.

2. What information is required to add a bank account?

You must provide the following:

• Bank Name
  
  

• Branch Name
  
  

• Account Number
  
  

• IBAN Number
  
  

• Settlement Currency (e.g., TRY, USD, EUR)
  
  

• SWIFT Code (optional, but recommended)
  
  

3. How many bank accounts can I add?

You can add up to 3 bank accounts in different currencies.

4. Can I receive payouts without adding a bank account?

No, at least one bank account must be added to receive payouts.

5. What is a “Default Billing” account?

It is the primary account where all automatic payouts are sent. You must set one account as default to receive payments.

6. How do I set a bank account as default?

Click “Action” > “Set Default” on the account you want to make the primary payout account.

7. Can I edit or delete a bank account?

Yes. Click the “Action” button next to the account and choose “Update” to edit or “Delete” to remove it.

8. What happens if I delete the default account?

You must first assign another account as default before deleting the current one.

9. Do the bank account details need to match my company info?

Yes, they must match your verified company name and identity.

10. Will changing bank account information require re-verification?

In some cases, yes. You may be asked to upload new documents in the Documents section.