FAQ: Managing Tour Operations Efficiently

1. Where can I update tour fulfillment details like pickup point or guide?
 Go to Operations > Manage. You can edit fields like Pickup Point, Guide, Vehicle, Notes, and Fulfillment Date directly in the panel.

2. Is it possible to change the fulfillment date after booking?
 Yes, you can reschedule by editing the Fulfillment Date field. However, avoid last-minute changes, especially within 24 hours before the tour.

3. How do I apply bulk updates to several bookings?
 Use the "Bulk Action" dropdown. Select multiple bookings and update fields like Guide, Vehicle, or Notes in one action.

4. Will my team be notified about the changes?
 Yes. Any updates are instantly synced to the Job List and email notifications are sent to relevant staff.

5. How do I sort or filter the booking list?
 Use filters at the top (Date Range, Product Name) and the gear icon to customize visible columns. You can also sort by Fulfillment Date or Group by Session.

6. Can I see changes made by other team members?
 Yes. All team members with access to the panel will see real-time updates across devices.

7. What should I avoid doing one day before the tour?
 Avoid changing pickup point or time unless absolutely necessary, as this can impact guest communication and logistics.

8. Can I leave special instructions for the guide?
 Yes. Use the Notes field for any internal or guide-specific instructions.